TABLE ORDERING / SERVICE AT THEIR PACE
A table, a scan, a simpler way to order.
Let guests explore your menu from their own phone and order from the table where the service supports it. QR table ordering can complement your team while keeping dish choices, table details and payment information together.
THE CUSTOMER EXPERIENCE
Give guests another way to order.
Some guests want a quick lunch. Others want time to browse, add another side or order a second round. A table ordering journey gives them a direct digital option without taking the human side out of hospitality. The important part is the handover: your team needs to know which table placed the order and what happens next.
THE DETAILS THAT MATTER
Your menu on their phone
Use clearly labelled table codes to open a mobile menu. Make dish options, prices and business-supplied allergen information accessible before ordering.
A table reference your team can use
Plan how table numbers appear on incoming orders and kitchen tickets. Confirm table mapping, order acceptance and printer requirements for your setup.
A considered payment journey
Discuss whether guests order and pay together or use another supported workflow. Confirm payment methods, service charges and refunds before launch.
Design the handover as carefully as the scan.
Place codes where they are easy to see and keep a staff-assisted option available. Test the journey using a real phone, mobile data and your venue Wi-Fi. Check table identifiers after moving or replacing signs, and train staff to handle duplicate orders, failed payments and guests who need help. A digital menu should support the pace of service, not create another queue of unanswered questions.
Bring these to your demo.
- Table layout and numbering.
- Order acceptance and kitchen handover.
- Supported payments and refund procedures.
- Signage, Wi-Fi and an assisted ordering option.
Build the right combination.
Your channels should work together around one clear customer journey. Explore restaurant EPOS as a next step, or tell us what you already use so we can discuss a practical route forward.
Before you choose a package, ask for the included features, third-party requirements, support arrangements and full charges in writing. That gives you a useful basis for comparing options.
GOOD QUESTIONS
A little more clarity.
Do guests need to download an app?
QR ordering commonly opens in a mobile browser. Confirm your selected workflow and any account requirements before printing your codes.
Can customers pay at the table?
Order-and-pay functionality depends on the chosen configuration and payment provider. We can confirm supported methods and charges in the proposal.
Is NFC table ordering available?
If you want tap-to-open NFC tags as well as QR codes, ask us to confirm support, compatible devices, tag supply and setup costs.
YOUR NEXT CHAPTER
Let’s plan your setup.
Tell us about your menu, your team and the way you serve. We’ll help you work out what you need, what it costs and how to get started.