TABLE BOOKINGS / MAKE ROOM FOR YOUR GUESTS
A better beginning for every table.
Give guests a clear way to request or book a table online, and give your team the information needed to prepare. Shape your restaurant booking system around your covers, service periods and reservation policy.
THE CUSTOMER EXPERIENCE
Keep the dining room in view before service begins.
A booking is more than a name and a time. Party size, seating duration, special requests and the difference between a request and a confirmed reservation all affect the shift. A well-planned booking journey explains those details to guests and helps staff see what is coming, without promising availability the restaurant cannot deliver.
THE DETAILS THAT MATTER
A clear reservation journey
Help guests choose a suitable date, time and party size. Make the confirmation process and contact details easy to understand.
Availability that reflects your service
Discuss the supported controls for covers, service periods, booking cut-offs and seating duration. The settings should reflect how your dining room actually operates.
Useful information for your team
Plan how staff will access booking details and handle amendments. Confirm available guest messages, reminders and any associated costs.
Agree your booking rules before opening the diary.
Document when you accept reservations, which party sizes need a conversation and how long tables are usually occupied. Decide how you handle walk-ins, late arrivals and cancellations. If you want deposits or card guarantees, confirm that capability and the payment terms explicitly. Test the guest journey and a staff amendment before sharing your booking link.
Bring these to your demo.
- Opening hours, covers and seating arrangements.
- Booking confirmation and cancellation policies.
- Large-party and special-request handling.
- Supported deposits, reminders and staff access.
Build the right combination.
Your channels should work together around one clear customer journey. Explore QR table ordering as a next step, or tell us what you already use so we can discuss a practical route forward.
Before you choose a package, ask for the included features, third-party requirements, support arrangements and full charges in writing. That gives you a useful basis for comparing options.
GOOD QUESTIONS
A little more clarity.
Will every booking be confirmed automatically?
That depends on the booking workflow you choose and the features supported. Confirm whether guests receive an instant confirmation or submit a request for your team to accept.
Can I use the system for large groups?
Explain your party-size limits during setup. A useful journey can direct larger groups to contact the restaurant where a standard reservation is not suitable.
Does a booking system remove no-shows?
No booking tool can guarantee attendance. Clear policies and useful reminders can support your process, but no-show prevention depends on your guests and operations too.
YOUR NEXT CHAPTER
Let’s plan your setup.
Tell us about your menu, your team and the way you serve. We’ll help you work out what you need, what it costs and how to get started.